Kinai Support

Thanks for using Kinai. We’re a tiny team — usually a reply within 48 hours.

Contact

Email: nitinbansal090@gmail.com

Common Questions

Where is my data stored?

Everything stays on your iPhone. We don’t have servers, accounts, or sync. If you delete the app, everything is gone (so back up screenshots of memories you love).

Can I sync between devices?

Not yet. Kinai is local-only by design.

I’m in crisis. What do I do?

Please reach out to a real person:

• 988 Suicide & Crisis Lifeline — call or text 988 (US)
• Crisis Text Line — text HOME to 741741 (US)
• International — findahelpline.com

My Kin disappeared / app crashed

Try restarting the app. If it persists, email us with your iPhone model and iOS version.

Can I change my Kin’s name?

Not in the current version. Coming in a future update.

How do I delete everything?

Settings → Delete Everything. This wipes your profile, Kin, and all data permanently.

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See our Privacy Policy for details on how Kinai handles your data.